Terms and conditions for court bookings at the Nuremberg Sports Centre

The reservation of squash or badminton courts as well as all other services offered is legally binding unless the booked appointment is cancelled at least 24 hours before the start. This applies to any type of reservation, whether in person on site, by telephone, by email or via the online contact form.

Non-cancelled bookings and services will be charged at 100%. Cancellations at short notice (less than 24 hrs notice and up to the time of the booked date) will incur a 100% of the place fee. The customer is not released from the payment of the fee by the fact that he is prevented from exercising the right of use to which he is entitled due to a reason lying in his person (e.g. traffic jam, car breakdown, illness, etc.).

If misunderstandings, technical problems or errors occur during a reservation and the customer is unable to play the booked hour because it was not entered or was entered incorrectly for some reason, the customer has neither a claim for compensation nor for damages. There is no entitlement to a specific place. Should it be necessary for any reason to move the booked session(s) to another place, this must be accepted. This applies to individual bookings. The range of ancillary services (showers, WC, hot water, etc.) is made available to the best of our ability, but is in principle not part of the contract through the booking of a service. Therefore, if the service is not available for technical reasons, there is no claim to it or to compensation. Should the staff decide for any reason that the facility or parts thereof are not playable, this decision is final and the booked hours are cancelled. Users must adhere to the start and end times. When entering and leaving the courts, players are obliged not to disturb or obstruct other players on other courts. Any liability of the Nuremberg Sports Centre for interruptions of play for reasons for which we are not responsible is excluded.

Entering the playing areas is only permitted with clean indoor sports shoes with a suitable sole, under no circumstances with studded shoes or outdoor shoes with black soles. In the event of infringement, the player concerned will be prohibited from continuing to play without the court rent being refunded. In particularly serious cases, the offender shall bear the costs of cleaning the pitch.

A reduced rate for pupils, students and trainees will only be granted upon presentation of a corresponding valid certificate. Evidence / certificates must be able to be presented for inspection without being requested to do so.

Terms and Conditions for the Nuremberg Sports Centre Online Shop

1. Scope These General Terms and Conditions (GTC) apply to all deliveries of the Nuremberg Sports Centre Online Shop to consumers. A consumer is any natural person who concludes a legal transaction for a purpose that can predominantly be attributed neither to his commercial nor to his independent professional activity.

2. Contractual Partner The purchase contract is concluded with Sportcentrum Nürnberg GmbH, Managing Director: Christina Linhardt, Schüblerstr. 15, 90482 Nuremberg, Commercial Register: Nuremberg Local Court, HRB 9003.

3. Conclusion of Contract The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to order. By clicking the button [Buy/order with costs] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending you an order confirmation by e-mail immediately after receiving your order.

4. Right of withdrawal

  • If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you are entitled to a right of withdrawal in accordance with the statutory provisions.
  • If you make use of your right of withdrawal as a consumer in accordance with section 4.1, you must bear the regular costs of returning the goods.
  • In all other respects, the provisions set out in detail in the following

Revocation Policy¹

Right of revocation

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Sportcentrum Nürnberg GmbH, Schüblerstr. 15, 90482 Nuremberg, 0911/544911 and info@sportcentrum-nbg.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or an e-mail). You can use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. You can also fill in and submit the model withdrawal form or another clear declaration electronically on our website (insert internet address). If you make use of this option, we will send you confirmation of receipt of such revocation without delay (e.g. by e-mail). To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period. Consequences of revocation If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us or to (insert here the name and address of the person authorised by you to receive the goods, if applicable) without undue delay and in any event no later than fourteen days from the day on which you notify us of the cancellation of this contract. The time limit shall be deemed to have been observed if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

– End of the cancellation policy –

(¹ This cancellation policy applies from 28.05.2022. It does not apply to the separate delivery of goods.)

5. Prices and shipping costs

  • The prices stated on the product pages include the statutory value-added tax and other price components.
  • In addition to the stated prices, we charge a flat rate of 2 euros or 4.50 per order for delivery within Germany. The shipping costs will be clearly communicated to you again on the product pages, in the shopping basket system and on the order page.

6. Delivery

  • The delivery time is up to 4 days. We will indicate any deviating delivery times on the respective product page.

7. Payment

  • Payment is made by prepayment, giropay, Paypal, credit card (MasterCard, Visa, American Express), Sofortüberweisung, ApplePay, GooglePay
  • If you select the prepayment method, we will provide you with our bank details in the order confirmation and deliver the goods after receipt of payment.

8. Retention of title

  • Until full payment has been received, the goods remain our property.

9. Dispute resolution

  • The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.